Which of the following is a sign of effective communication?

Effective communication is characterized by the ability to convey information clearly and understandably. When responses to customer inquiries are clear, concise, and relevant, it demonstrates that the communicator is focused on delivering the necessary information without overwhelming the customer with unnecessary details. This approach facilitates a better understanding, builds trust, and enhances the overall customer experience.

When communication is clear and to the point, it reduces the likelihood of confusion and ensures that customers receive the information they need promptly. This is especially important in customer service, where timely and accurate information can resolve issues quickly and lead to higher customer satisfaction.

In contrast, the other options indicate poor communication practices. Frequent misunderstandings and miscommunications hinder effective interaction, while using jargon and complex terminology can alienate customers who may not be familiar with such language. Ignoring customer feedback shows a lack of engagement and responsibility toward the customer's needs, further demonstrating ineffective communication. Thus, clear, concise, and relevant responses are essential indicators of effective communication.